All Cathedral Pipes equipment is covered by a limited warranty against defects in materials and workmanship for a period of 90 days from date of purchase to the original purchaser only. A further optional limited 1-year warranty is available to the original purchaser upon proper registration of ownership within 30 days of date of first purchase.
Proper registration is made by filling out and returning to the factory the warranty card attached to this general warranty statement, along with a copy of the original sales receipt as proof of the original date of purchase. Only 1 card is issued with each unit, and the serial number is already recorded on it.
If the warranty registration card has already been removed then this is not a new unit, and is therefore not warranted by the factory. If you believe this to be a new unit then please contact the factory with the details of purchase.
Under the terms of the warranty defective parts will be repaired or replaced without charge, excepting the cost of tubes. No warranty is offered on tubes period.
If a Cathedral Pipes product fails to meet the above warranty, then the purchaser's sole remedy shall be to return the product to Cathedral Pipes, where the defect will be repaired without charge for parts and labor. The product will then be returned via prepaid, insured freight, method and carrier to be determined solely by Cathedral Pipes. All returns to the factory must be in the original packing, (new packing will be supplied for no charge if needed), accompanied by a written description of the defect, and must be shipped to Cathedral Pipes via insured freight at the customer's own expense. Charges for unauthorized service and transportation costs are not reimbursable under this warranty, and all warrantees, express or implied, become null and void where the product has been damaged by misuse, accident, neglect, modification, tampering or unauthorized alteration by anyone other than Cathedral Pipes. The warrantor assumes no liability for property damage or any other incidental or consequential damage whatsoever which may result from failure of this product. Any and all warrantees of merchantability and fitness implied by law are limited to the duration of the expressed warranty.
All warrantees apply only to Cathedral Pipes products purchased and used in the USA. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
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So please just send us a txt message first or email if you want to chat on the phone so we know your number.